The Articulation of Knowledge Management Strategy in Public Sector Organizations

The common de facto of a KM strategy needs to move beyond outlining ‘know-how’ goals such as ‘becoming a knowledge-enabled enterprise’ to the realities of ‘know-why’. In fact the latter may prove to be more significant as it denotes levels of creativity and innovation which are key drivers to organizational performance. As such, the strategy must identify the key needs and issues within the organization and provide a framework for addressing these. This paper provides an approach in articulating the KM strategy which focused on the significance and impact of value propositions.